Executive Leadership

Jack Callison, Chief Executive Officer

Mr. Callison was appointed as Enlivant’s new Chief Executive Officer and a Board Director in July 2013, concurrent with TPG’s take private acquisition of the organization.  Based in Chicago, Enlivant is one of the nation's largest senior living owners and operators with a presence in 27 states across the U.S. As Enlivant's Chief Executive Officer, Mr. Callison is responsible for all aspects of Enlivant’s investment, operations, and financial strategy.  

Mr. Callison has over 20 years of senior housing and multifamily leadership experience in both the private and public sectors. From October 2008 to March 2013, Mr. Callison served as Holiday Retirement’s Chief Executive Officer. During this tenure, Holiday Retirement owned and operated approximately 37,000 senior housing units across the United States and Canada and employed over 11,000 employees. Prior to joining Holiday Retirement, Mr. Callison was with Archstone (NYSE: ASN, $22 billion of assets) for 12 years in a variety of senior leadership positions, including President – U.S. Operations. Archstone owned and operated over 70,000 multifamily apartments in the United States and over 10,000 units in Germany. Mr. Callison’s career began at KPMG Peat Marwick as a Certified Public Accountant ("CPA").  

Mr. Callison serves on (i) the Board of Directors for the Ann & Robert H. Lurie Children's Hospital of Chicago (www.luriechildrens.org); (ii) The National Investment Center for Senior Housing and Care Board of Directors and Executive Committee; current Treasurer and Audit Committee Chair; previously served on Governance and Nominating Committee (www.nic.org); (iii) Argentum's Board of Directors and serves on Argentum's PAC/Advocacy Committee (www.argentum.org); and (iv) the Executive Board for the American Seniors Housing Association ("ASHA"), (www.seniorshousing.org). Mr. Callison is also a member of The Economic Club of Chicago ("ECC") and The Chicago Club. He is also a past board member of Junior Achievement of Colorado.

Dan Guill, President and Chief Operating Officer

Mr. Guill has strategic oversight responsibility for all aspects of Enlivant’s day-to-day operations including sales and marketing, care services, food services, building maintenance and IT. Before joining Enlivant, Mr. Guill was managing director and co-founder of LPO Capital Management, where he focused on acquiring and operating underperforming senior living communities across North America. Previously, Mr. Guill worked with a number of private equity firms, including Fortress Investment Group and Parthenon Capital, where he focused on driving operations across senior housing, hospitality, and healthcare services investments.

Peter Smith, Chief Human Resources Officer

Mr. Smith has strategic oversight for all aspects of people management. Before joining Enlivant, Mr. Smith was Chief Human Resources Officer for WorldPay, a payment processing company based in London, England. Prior to that, Mr. Smith joined a turnaround team in Private Equity that owned Burger King, as Chief Human Resources Officer. Previously, Mr. Smith served as Executive Vice President for Human Resources at AutoNation. Mr. Smith began his 30-year career with the Williams Companies where he focused on labor relations. Prior thereto, Mr. Smith worked for 15 years at Frito-Lay in a progression of leadership roles in the United States and abroad. 

Nancy Ardell

Nancy Ardell, Executive Vice President and General Counsel

Ms. Ardell serves as Enlivant's chief legal advisor and oversees all aspects of the organization's risk management function. Ms. Ardell has been practicing law for 22 years with experience in the healthcare, consulting and banking industries. Before joining Enlivant, Ms. Ardell was at Northwestern Memorial HealthCare, a $5 billion dollar, seven hospital system based in Chicago. Prior to that, she served as Managing Counsel for Cadence Health and Associate General Counsel at the Rehabilitation Institute of Chicago. Ms. Ardell started her career as a commercial lender with LaSalle National Bank before serving as in-house counsel at both ABN AMRO and Arthur Anderson. Ms. Ardell is interested in organizational efficiency and process improvement and has earned her Legal Lean Sigma Project Management Certification and was the recipient of First Chair Awards in 2013 and 2016.

Jim Kleifges, Chief Financial Officer

Mr. Kleifges has strategic oversight for all managing aspects of the company's finance and accounting organizations. Before joining Enlivant, Mr. Kleifges served as Executive Vice President and Chief Accounting Officer for Retail Properties of America, Inc., a $5 billion publicly traded retail REIT. Previously, Mr. Kleifges served as Vice President, Chief Financial Officer, Treasurer and Assistant Secretary of Inland Retail Estate Trust, Inc. a publicly held real estate investment trust, until the acquisition of the company by a third party in a transaction valued in excess of $6 billion. Mr. Kleifges also was Vice President/Corporate Controller of Prime Realty Trust, an office and industrial real estate investment trust based in Chicago, Illinois, with assets in excess of $1 billion. Prior to joining Prime Group, Mr. Kleifges held senior financial and operational positions in various private and public real estate companies located in Illinois and Colorado. Mr. Kleifges was a Senior Manager with KPMG in Chicago, Illinois, and is also a Certified Public Accountant.

Christie Hicks, Senior Vice President, Sales and Marketing

As the leader of Enlivant’s Sales and Marketing teams, Christie is responsible for all sales, marketing and consumer communications. Prior to joining Enlivant, she was the Senior Vice President of Sales for Starwood Hotels & Resorts Worldwide, leading their $6B business-to-business sales team. Christie has been recognized as one of the 25 Most Influential People in both the Hospitality and Meetings industries and has received the Professional Achievement and NYSAE Vision awards

Jeff Floyd, Senior Vice President, Midwest Division

Mr. Floyd has strategic oversight responsibility for all aspects of our day-to-day operations in the Midwest Division (Delaware, Illinois, Michigan, New Jersey, Northern Indiana, Ohio, Pennsylvania and Texas), including quality care and compliance and sales and marketing. Mr. Floyd is an accomplished executive with almost 30 years of senior housing experience. Prior to joining our team, Mr. Floyd served as the Chief Operating Officer of Wingate Healthcare, a Boston based senior care provider with both assisted living and skilled nursing assets. Prior to Wingate, Mr. Floyd worked for industry leading companies including HCR Manor Care and Sunrise Senior Living. While at Sunrise, Mr. Floyd had oversight responsibility for over 70 senior housing assets including independent living, assisted living, memory care, and large CCRCs. In this role, Mr. Floyd had oversight responsibility for over 7,000 employees supporting over 8,000 residents and generated over $400 million of annual revenue.

Doug Veazey, Senior Vice President, East Division

Mr. Veazey has strategic oversight responsibility for all aspects of our day-to-day operations in the East Division (Florida, Georgia, Louisiana, North Carolina, South Carolina, Tennessee, Texas, Virginia, and West Virginia), including quality care and compliance and sales and marketing. Mr. Veazey is an accomplished executive, with 11 years of senior housing, skilled nursing and physician services experience with Life Care Centers of America, Life Care Physician Services, and Century Park Associates. Prior to joining the senior housing industry in 2006, Mr. Veazey spent the previous 20 years in a variety of leadership roles in the food industry, including Keebler Baking Company.

David Thurlow, Senior Vice President, West Division

Mr. Thurlow has strategic oversight responsibility for all aspects of our day-to-day operations in the West Division (Arizona, Idaho, Iowa, Kansas, Nebraska, Oklahoma, Oregon and Washington), including quality care and compliance and sales and marketing. Mr. Thurlow’s prior experience includes leading all aspects of operations for a portfolio of Long Term Acute Care Hospitals at Kindred Healthcare and driving healthcare innovations and partnerships as a Vice President at Walgreens. Mr. Thurlow also spent ten years as a strategic advisor to numerous companies in healthcare and other industries as a consultant at Bain & Company.

Cece Credille, Senior Vice President of Quality Services

Ms. Credille supports clinical and operations leadership at Enlivant, including management oversight for quality assurance, life enrichment, and customer satisfaction. Ms. Credille is a registered nurse and an active member of the Illinois Health Care Association, and joins Enlivant after a 25-year tenure at HCR Manor Care with extensive operational, clinical and strategic experience. Her background in leadership healthcare management spans multiple care settings, including long-term care, assisted living, Alzheimer's care, rehabilitation and outpatient care.

Chet Phillips, Chief Information Officer

Mr. Phillips has strategic oversight for all aspects of technology and technology investments. Prior to joining Enlivant, Mr. Phillips was Vice President of Information Technology at Vi, formerly Classic Residence by Hyatt, where he had the responsibility for providing technology to drive a complex senior living business model based on real estate, hospitality, and healthcare. Prior to Vi, Mr. Phillips was the Director of Business Intelligence at Motorola. During his 30-year career, he has implemented and managed large-scale global financial systems in highly mission critical environments, as well as playing a leading role in the integration management of a pioneering, single global ERP system. In 2003, his team won the annual RealWare Award for “Best Strategic Business Performance Management Application.” 

Randy Dawes, Vice President of Facilities Management

As the leader of Operations, Mr. Dawes oversees the capital projects, maintenance and procurement functions across all Enlivant communities. Mr. Dawes brings 30+ years of hospitality experience to our team, the majority being with the Hyatt Hotels and Resorts organization where most recently he was the Director of Engineering for the Americas; encompassing responsibility for all Hyatt Place and Hyatt House hotel engineering functions from Canada to South America. His experience with day-to-day facilities functions and capital planning provides a variety of benefits to Enlivant's communities' daily operations.