COVID-19 Information & Updates

The health, safety, security, and comfort of our residents and teams is our top priority. We are carefully following the rapidly changing Coronavirus/COVID-19 situation and have been acting upon recommendations by the Centers for Disease Control and Prevention (CDC) and local Health Departments and Regulatory Agencies.

Vaccine Update

  • Our communities are among the most protected against COVID-19 in assisted living and memory care. The vaccine effort required thousands of employees to receive immunizations. When combined with our high rate of residents immunized, more than 90% of workers and those living in our communities have protection from COVID-19. Going forward, Enlivant employees will be required to be vaccinated against COVID-19 to the extent permitted under applicable state and Federal law.
  • CDC announced on May 13th that fully vaccinated Americans no longer need to wear masks indoors or out. This guidance does not apply to healthcare or senior living settings like Enlivant communities. For the time being, we will require masks among visitors while in common areas, and recommend residents wear masks when outside their apartments. Our employees will continue to wear masks for your safety and the safety of your loved ones.
  • The road to reopen: a message from our medical director
  • The Advisory Committee on Immunization Practices of the Centers for Disease Control and Prevention (CDC) has recommended that the first doses of COVID-19 vaccines be given to health care workers and elderly residents in congregate housing. 
  • The US Department of Health and Human Services (HHS) has launched a public-private partnership with major pharmaceutical chains to facilitate on-site administration of COVID-19 vaccines to residents of long-term care facilities with no out-of-pocket costs. Enlivant is participating in this initiative, through its pharmacy partners.
  • As more information becomes available, Enlivant will work with HHS, Walgreens/Remedi, and state/local governments to distribute the vaccine to its employees and residents. 
  • Enlivant is also coordinating its vaccination planning and protocols with national senior living advocacy groups such as Argentum, ASHA, and AHCA/NCAL, who have aligned their approach with CDC and HHS recommendations. 
  • Additional information from HHS can be found here

Enlivant's Approach to COVID-19 Prevention

As we navigate this unprecedented time, we have taken further precautions across all Enlivant communities to help protect the safety and health of our residents and employees. 

Updates for Our Residents & Families

  • Established protocols to ensure continuous supply of PPE, food, equipment, prescriptions and all other supplies 
  • Modified our dining, salon services and activities to allow for safe social distancing.
  • Developed protocols to allow for safe and secure visitation for families and loved ones (both outdoor and indoor, where permitted)
  • Coordinated all holiday celebrations to allow for safe but engaging festivities
  • Regularly monitoring all residents for symptoms of COVID-19 and partnering with resident physicians.
  • Adjusted admissions guidelines to adhere to CDC screening recommendations and other safety protocols.
  • Enhanced the rigor and frequency of our cleaning and sanitizing efforts.

Updates for Our Employees

  • Screening employees for signs or risk-factors of COVID-19 before each shift. 
  • Ongoing training on standard infection control precautions policies and procedures in the event a resident or employee may show signs of illness. 
  • Ongoing additional training with team members following CDC recommendations, focusing on proper handwashing, housekeeping and disinfecting 
  • Making continued updates to policies to prohibit work for any employee that feels ill or has symptoms of a respiratory illness. 
  • Requiring use of masks by all employees and essential visitors while in the community, supplied by Enlivant. 
  • We thank our passionate caregivers who truly are essential workers always and now, more than ever. To meet just some of our special employees, please visit Enlivant’s Gratitude Wall.  

Updates for Our Other Partners

  • Prohibiting all non-essential visitors from entering our communities. 
  • Screening all approved essential (medical) visitors for signs or risk-factors of COVID-19 before each time they enter our community. 
  • Restricting deliveries to non-resident areas of the building.  
  • Utilizing virtual options to continue engaging with our trusted partners. 

We continue to update procedures in accordance with evolving guidance from the CDC and local and state health organizations, and provide ongoing briefings to staff on procedures to follow should they or someone they are in close contact with test positive for COVID-19.

Additional Precautions 

Should we learn of a confirmed case in one of our communities, we adjust our protocols to ensure the safety & health of the employees & residents in the community. These efforts are above and beyond those we articulated in above and include, but are not limited to: 

  • Using appropriate Personal Protective Equipment (PPE) for all employees & residents in accordance with guidance from the CDC; 
  • Isolating residents to their apartments, including in-room dining services and activities;
  • Recognizing memory care is a highly specialized environment that requires additional considerations to keep residents safe on an individual basis, we are isolating memory care residents to the memory care unit, serving all meals on disposable dishware, and limiting activities; 
  • Increased monitoring of all residents for signs and symptoms of COVID-19; 
  • Continuing to partner with local and state health departments;  


A letter from Our Medical Director Amidst COVID-19 Crisis

March 24, 2020 Guidance on Protocols Since the COVID-19 Outbreak

Important Public Messages to All Enlivant Stakeholders from CEO, Jack Callison

January 22, 2021 A Message from Jack Callison, our CEO, on Why He Took the Vaccine 

October 28, 2020 A Fun and Safe Holiday Season 

April 21, 2020 update letter from CEO  Jack Callison

March 17, 2020 letter from CEO  Jack Callison

State & County COVID-19 Reporting

Please click here for additional information 


Media Inquires

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We are continually evaluating and assessing our protocols based on evolving guidance from the CDC as well as local & state health departments, with an unrelenting focus on the safety and health of our residents and employees.

Prior Updates

Please click here to read our prior updates we’ve provided. 

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